FAQ

  • About Our HVAC FAQs

    At Tony’s Furnace Co., we’ve gathered answers to the most common HVAC questions from Flagstaff homeowners. From furnace repair and A/C service to mini-split installations and tune-ups, these FAQs will help you understand your options and know when it’s time to call a professional.

  • Are you licensed and insured?

    Yes. We’re a licensed, bonded, and insured HVAC contractor serving Flagstaff and surrounding areas.

  • Do you offer free estimates?

    Yes. We offer free estimates for new system installations or replacements — not for repair pricing.

  • How much is a diagnostic service call?

    Our diagnostic visit is $79. If you choose to move forward with a repair, that fee is applied to the total cost.

  • Do you install mini splits?

    Yes, we install ductless mini split systems from trusted manufacturers. Great for garages, additions, or whole-home comfort.

  • Do you offer emergency service?

    After-hours service is reserved for installations under warranty from Tony’s Furnace Co.. Regular service is available Mon–Fri 8–6 and Sat 9–4.

  • What’s included in a standard A/C or furnace tune-up?

    We check all major components, clean coils, inspect wiring, test pressures and temperatures, and verify performance. See our Services page for full details.

  • How often should I service my HVAC system?

    We recommend having your system checked twice a year, in spring and fall, to keep it efficient and reliable

  • What simple checks can I do myself between appointments?

    You can replace filters every 1–3 months, clear debris from the outdoor unit, test the thermostat settings, and check for blocked vent

  • How long can I expect my furnace to last?

    Most systems run effectively for 15–20 years with proper care. Regular maintenance can stretch its lifespan even further

  • Why isn’t my furnace producing hot air?

    Common causes include a mis-set thermostat, clogged filter, or safety sensor issues. If basic checks don’t help, give us a call

  • I smell burning when my furnace fires up—is that normal?

    A mild burning smell can be dust from seasonal downtime—just run the system for a few minutes. But if you detect gas, electrical, or musty odors, shut it off and call us right away

  • What does furnace repair cost?

    Typical repairs run $140–$400, while replacing major parts may reach around $2,000. Preventative tune‑ups (around $120 annually) can help prevent that